Boise Towne Square FAQs
GENERAL INFORMATION
Boise Towne Square’s hours are Monday–Thursday: 11AM–7PM, Friday–Saturday: 11AM–8PM, and Sunday: 11AM–6PM.
The phone number for Boise Towne Square is 208.639.5000.
Boise Towne Square’s address is 350 N. Milwaukee St., Boise, ID 83704.
To get to Boise Towne Square, you take the Interstate 184 - Cole Rd. exit or the Interstate 84 - Franklin Rd. exit.
Boise Towne Square is located within the city of Boise. Next closest city is Meridian, which is 5 miles away.
Yes, Boise Towne Square supports mall walkers by opening the doors to patrons and walkers an hour before the mall opens for business.
You can find job openings for our mall at Boise Towne Square by visiting www.boisetownesquare.com/en/jobs/ or calling 208.639.5000.
Pets are not allowed at Boise Towne Square, but service animals are permitted.
Yes, backpacks are allowed at Boise Towne Square; however, please hold onto your backpacks at all times.
The smoking policy at Boise Towne Square dictates that there is no smoking or vaping inside the center or within 100 feet of our entrances.
No, scavenger hunts are not allowed at Boise Towne Square.
Boise Towne Square has two hotels on property: Fairfield Inn & Suites and LaQuinta. The Hyatt on Milwaukee, is also less than a mile away.
Information about local attractions near Boise Towne Square can be found online at Visit Boise at https://visitboise.com/.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Boise Towne Square are located on the first floor next to Sephora, and on the second floor by the food court and by Dillard’s.
No, there is not a place dedicated to nursing at Boise Towne Square.
The general seating areas at Boise Towne Square are located throughout the center.
SERVICES
Yes, the mall has a children’s play area at Boise Towne Square, and the Children’s Play Area is located near Zales and H&M.
No, there are no children’s activities at Boise Towne Square besides the children’s play area.
Yes, there are three designated drop off or pick up locations for ride share at Boise Towne Square: Location 1 is between Cheesecake and Old Chicago, Location 2 is between Dillard’s and Kohl’s, and Location 3 is by Dave & Buster’s.
No, there is not a movie theatre at Boise Towne Square.
No, there is not a farmers market at Boise Towne Square.
No, there is not a dog park at Boise Towne Square.
No, there is not a carousel at Boise Towne Square.
No, there are no electric scooters at Boise Towne Square.
Yes, Boise Towne Square has three massage chair locations: in the lower level Dillard’s wing, the upper level Kohl’s wing, and the upper level Macy’s wing.
Yes, gift wrapping services are available at Boise Towne Square during the Holidays, and the most typical location will be on the first floor near the main entrance.
Yes, curbside pickup is available at two locations at Boise Towne Square: Location 1 is close to Talbots and Location 2 is located in the parking lot in between Dillard’s and the former Sears building.
We do not have taxi services located at the center for Boise Towne Square.
Transportation schedules for Boise Towne Square can be found online on Valley Regional Transit’s website at https://www.valleyregionaltransit.org/routes/.
Yes, there are shuttle services at Boise Towne Square through Valley Regional Transit and Flixbus, and Valley Regional Transit has a bus stop by Dillard’s.
Yes, our mall offers jump starts at Boise Towne Square; please call Security at 208.639.5019 for assistance with jumps.
The lost vehicle protocol at Boise Towne Square dictates that if a patron is missing their car, they should call Security at 208.639.5019 and Security will assist with locating the vehicle.
The towing protocol at Boise Towne Square states that cars left on property will be tagged each day that they remain on property, and after the third night, a tow request will be placed; please contact Security at 208.639.5019.
No, we do not have a foreign currency exchange at Boise Towne Square.
No, there is not a sales tax return service for international travelers at Boise Towne Square.
STORES & DINING OPTIONS
Yes, there is outdoor dining at Boise Towne Square, as we have restaurants with outdoor dining that include Cheesecake Factory, Olive Garden, Old Chicago, and Cafe Ole.
Yes, Boise Towne Square has options for group dining at one of our many restaurants.
PARKING & VALET
A majority of the parking lot at Boise Towne Square remains free to shoppers, with a small portion designated as Preferred Paid Parking. Preferred Paid Parking is managed through 12 Oaks. For information on parking rates, please visit https://12oaksparking.com/brookfield/. Preferred Paid Parking is enforced 24 hours a day, seven days a week. Purchase a Preferred Paid Parking space at Boise Towne Square today and 10% of Boise Towne Square’s net proceeds from your parking payment (excludes taxes, platform fees, and fees retained by the parking operator) will be donated to Idaho Food Bank Warehouse on behalf of Boise Towne Square. For a limited time only. Parking purchases are not tax deductible. To contact or learn more about Idaho Food Bank Warehouse and its charitable purposes, visit https://idahofoodbank.org/.
If you have any questions regarding paid parking at Boise Towne Square, please email contact@12oaksparking.com or call (678) 973-0348. The Mall Management Office is unable to provide technical support; you must contact the parking operator directly for assistance.
No, valet parking is not available at Boise Towne Square.
Yes, there are electric car charging stations at Boise Towne Square, as there is one EV charging station located in the parking lot near Talbots.
For preferred family parking at Boise Towne Square, we have parking for expectant mothers.
SECURITY
You can contact mall security at Boise Towne Square by calling 208.639.5019.
The mall security office at Boise Towne Square is located on the second floor in the corridor next to the JCPenney entrance, across from the food court.
The lost and found at Boise Towne Square is located in the Security Office, which is on the upper level corridor next to JCPenney.
Yes, safety escorts are offered at Boise Towne Square, so please call Security at 208.639.5019.
No, police assistance is not available at Boise Towne Square, but Security can assist while police are notified. Please call 911 in an emergency.
Yes, medical assistance is offered at Boise Towne Square; please call Security at 208.639.5019 and Security will come and assist.
AMENITIES
Yes, wheelchairs are available to rent at Boise Towne Square, and they are available for free.
Yes, strollers and double strollers are available to rent at Boise Towne Square, and these strollers are available on the lower level next to Dillard’s and on the upper level next to Macy’s.
The elevators at Boise Towne Square are located with the public elevator on the 1st floor by Buckle and the 2nd floor by Foot Locker.
Yes, charging stations are available at Boise Towne Square. Charging stations are located throughout the mall with the main locations being the lower level center court and lower level Dillard’s wings.
ATMs are available at three locations throughout Boise Towne Square: on the upper level near Wetzel’s Pretzels, on the upper level near Tradehome, and on the lower level near the children’s play area.
Yes, there is a USPS drop off at Boise Towne Square, which is located in the hallway next to Sephora.
Yes, there are bike racks at Boise Towne Square. We have five bike locations around the mall all of which are located close to our entrances.
MALL FEEDBACK
The mall management office at Boise Towne Square is located on the 2nd level, next to Dillard’s.
Feedback for Boise Towne Square can be submitted by emailing boisetowneadmin@ggp.com or by calling 208.639.5000.